Terms of Use
Effective: May 13, 2026 · Last updated: May 13, 2026
Welcome to Witnr. These Terms of Use ("Terms") govern your access to and use of the Witnr mobile applications and the witnr.io website (together, the "Service"), operated by SEVENTWOTWO LLC, a New Jersey limited liability company ("Witnr", "we", "us", or "our").
By creating an account, downloading the app, or using the Service in any way, you agree to these Terms. If you don't agree, please don't use Witnr.
Eligibility
You must be at least 18 years old to use Witnr. By creating an account, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
Witnr is a wellness tracking tool. It is not a medical service, not a substitute for professional medical advice, and not designed for use by people in active eating disorder recovery. During sign-up, we present an eating disorder self-exclusion screen. If you're currently in recovery from an eating disorder, please consult your clinician before using Witnr.
You may not use Witnr if you've previously been banned for violating these Terms.
Your account
You're responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Notifying us immediately at support@witnr.io if you suspect unauthorized access to your account
- Providing accurate information during sign-up and keeping it up to date
You may have only one Witnr account at a time. Creating multiple accounts to circumvent connection limits or other restrictions is grounds for termination.
The service we provide
Witnr is a private weight-tracking application that lets you log weigh-ins, attach optional photos and notes, and share progress with people you invite into your "circles" (Partner, Gym Buddy, or Group).
Features may change over time. We may add, modify, or remove features at our discretion. For material changes that affect your existing data or paid features, we'll provide reasonable notice.
Witnr is provided "as is" and we make no guarantee of uptime, accuracy, or fitness for any particular purpose (see Disclaimers below).
Acceptable use
When using Witnr, you agree not to:
- Upload nude, sexually explicit, or otherwise inappropriate photos. Progress photos must be non-nude.
- Use Witnr to harass, threaten, intimidate, coerce, or otherwise harm any other user.
- Use Witnr to share medical advice, diagnose conditions, or treat eating disorders.
- Create false accounts, impersonate others, or misrepresent your identity in your display name.
- Attempt to access another user's account or data without authorization.
- Reverse engineer, decompile, or attempt to extract the source code of the Witnr app or backend.
- Use automated systems (bots, scrapers, scripts) to interact with the Service.
- Bypass technical restrictions, including screenshot blocking, rate limits, or authentication.
- Use the Service in violation of any applicable laws or regulations.
- Use Witnr to facilitate controlling, coercive, or abusive behavior toward another person.
- Resell, sublicense, or commercialize access to Witnr.
Violations of this Acceptable Use policy may result in immediate suspension or termination of your account.
Circles, invitations, and shared content
Witnr lets you create or join "circles" with other users. When you invite someone to a circle:
- You're responsible for the invite codes you share. Don't share codes publicly or with people you don't trust.
- Anyone with a valid, unexpired code can join your circle. We don't verify the identity of joiners beyond their email address.
- Once someone joins a circle with you, they can see the weigh-ins, photos, and notes you share within that circle.
When you share content (weight data, photos, notes) within a circle, you grant the other members of that circle a limited license to view that content within Witnr. They cannot save copies through the app's standard functionality (screenshots of shared photos are blocked), but you acknowledge that we cannot prevent someone from photographing their screen with another device or otherwise capturing content outside our control.
You can leave any circle at any time. Doing so immediately revokes the other members' access to your shared data.
Subscriptions and payments
Witnr offers a Free tier and a Pro subscription. All subscriptions are processed through Apple's App Store or Google Play. We don't directly process payments — Apple or Google are the merchants of record.
What Pro includes
- Unlimited weigh-in history (Free tier is limited to 30 days)
- Photo storage (scale photos and progress photos)
- Apple Health and Health Connect integration
- Advanced trend analytics
- Unlimited active circles (Free tier is limited to 1 circle)
- CSV export of your weigh-in data
Subscription terms
- Pro is available as a monthly or annual subscription. Prices are shown in your local currency in the App Store or Play Store.
- Subscriptions auto-renew at the end of each period unless you cancel at least 24 hours before the renewal date.
- Auto-renewal can be turned off in your Apple or Google account settings.
- Free trials, if offered, convert to paid subscriptions automatically when the trial ends, unless cancelled before then.
Cancellation and refunds
You can cancel your subscription at any time:
- On iOS: Settings → [your name] → Subscriptions → Witnr → Cancel Subscription
- On Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Witnr → Cancel
Cancellation takes effect at the end of your current billing period. You retain Pro features until then.
Refunds: Refund requests must be made to Apple or Google directly, since they handle payments. We do not issue refunds directly. See Apple's refund policy and Google Play's refund policy.
Your content and our license to it
You retain all rights to the content you upload to Witnr — your weigh-ins, photos, notes, display name, and avatar. We don't claim ownership of your content.
To operate the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to:
- Store your content on our servers
- Display your content to you within the app
- Display your content to other members of the circles you've joined, when you choose to share it
- Process your content as necessary to provide features (e.g., resize photos, compute trend lines, generate CSV exports)
This license terminates when you delete your content or your account. We may retain encrypted backups for up to 48 hours after deletion to complete our hard-delete pipeline.
We will not:
- Use your content for advertising
- Sell your content to third parties
- Use your content to train AI models for third-party use
- Publish your content publicly without your explicit consent
Our intellectual property
The Witnr name, logo, design language, app interface, marketing materials, and all related intellectual property are owned by SEVENTWOTWO LLC. You may not use any of these without our prior written permission.
"Witnr" is a trademark of SEVENTWOTWO LLC.
Third-party services
Witnr integrates with optional third-party services:
- Apple App Store (for iOS app distribution and subscription billing)
- Google Play (for Android app distribution and subscription billing)
- Apple Health (optional, for weight data sync)
- Health Connect (optional, for weight data sync on Android)
Your use of these services is subject to their own terms and privacy policies. Witnr is not responsible for the practices of these third parties.
Termination
By you
You can stop using Witnr at any time. To permanently delete your account and data, use the "Delete account" option in the app's Profile screen. See our Privacy Policy for details on data deletion.
By us
We may suspend or terminate your account if you:
- Violate these Terms or the Acceptable Use policy
- Engage in fraudulent activity, abuse other users, or otherwise act in bad faith
- Are required to be removed by law enforcement or legal process
For serious violations, we may terminate your account without prior notice. For less serious issues, we'll usually give you a chance to address the problem first.
If we terminate your account, your data is subject to the same 48-hour hard-delete pipeline as voluntary account deletion.
Disclaimers and limitations of liability
The Service is provided "as is"
Witnr is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the Service will be uninterrupted, error-free, secure, or free of viruses.
Not medical advice
Witnr is a tracking tool, not a medical service. Nothing in the app or on this website should be interpreted as medical advice. Always consult a qualified healthcare provider for medical decisions. We are not responsible for any health outcomes related to your use of Witnr.
Limitation of liability
To the maximum extent permitted by law, SEVENTWOTWO LLC, its officers, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service, even if we've been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $100.
Some jurisdictions don't allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless SEVENTWOTWO LLC and its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights, including privacy or intellectual property rights
- Content you upload or share through the Service
Disputes and arbitration
Informal resolution first
If you have a dispute with us, please first contact legal@witnr.io with a description of the issue. We'll try to resolve it informally within 60 days.
Binding arbitration
If we can't resolve the dispute informally, you and SEVENTWOTWO LLC agree to resolve any disputes by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where prohibited by law. The arbitration will take place in New Jersey, USA, unless we both agree otherwise.
Class action waiver
You and SEVENTWOTWO LLC agree to resolve disputes only on an individual basis. You waive your right to participate in class actions, collective actions, or representative proceedings.
Opting out
You can opt out of arbitration within 30 days of accepting these Terms by sending written notice to legal@witnr.io with the subject line "Arbitration Opt-Out". If you opt out, any disputes will be resolved in court (see Governing Law).
Governing law
These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict of laws principles. Subject to the arbitration agreement above, any disputes will be resolved exclusively in the state or federal courts located in New Jersey.
Changes to these terms
We may update these Terms from time to time. For material changes, we'll notify you via email and/or in-app notification at least 30 days before the changes take effect. For non-material changes, we'll update the "Last updated" date at the top of this page.
Your continued use of Witnr after the effective date of an update constitutes acceptance of the updated Terms. If you don't agree, please stop using the Service and delete your account.
Miscellaneous
Entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SEVENTWOTWO LLC regarding Witnr, superseding any prior agreements.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.
No waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Force majeure
We're not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, pandemics, power outages, internet outages, or government action.
Contact us
For questions about these Terms:
Email: legal@witnr.io
General support: support@witnr.io